Office Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.
Phones are turned on from 8:30 a.m. - 4:30 p.m. with the exception of 12:30 p.m. - 1:30 p.m. for lunch
Lab Hours: Monday - Friday 8:15 a.m.- 4:00 p.m.
A New Kind of Health
NOTICE: MARCH 16, 2021
Our office is open although limited to mostly telehealth visits as our office is undergoing renovation over the next
two weeks. Staff is in the office to answer phones. If you have questions or need assistance, you can also email
us at email@example.com.
As many of you have heard, we are transitioning out of the larger organization of Loudoun Medical Group to a small privately owned practice owned solely by Dr. Fletcher. Over the next several weeks we will be transitioning electronic medical records, phone systems, etc.--so please bear with us as the dust settles.
The patient portal is up and running. If you have not received an email from us to register for the new portal, call the
front desk and we will activate the portal for you.
Good News! Due to overwhelming input on our decision to not accept Aetna insurance, we have changed our mind and have signed the Aetna contract. We will now be accepting all Aetna insurance products. We are also accepting United, Cigna, Anthem, Carefirst. We are waiting for the Tricare contract to be finalized.
Many of you also got a letter from Cigna stating Dr. Fletcher is no longer a participating provider. She is no longer a participating provider under Loudoun Medical Group but does have a contract with Cigna under Sterling Family Practice. They have not updating their system yet, but we ARE able to see you and bill for Cigna for services rendered.
Patient-Centered Medical Home
A patient-centered medical home is a model of care where each patient has an ongoing relationship with a personal physician who leads a team responsible for that patient’s care. The physician-led care team provides for every patient’s healthcare needs and coordinates care across the healthcare system. View the “What is the Medical Home?” video by the Patient-Centered Primary Care Collaborative. Learn More >>
Sterling Family Practice
21135 Whitfield Place
Sterling, Virginia 20165
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