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Office Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.

Saturday 8:30 a.m. - 1:30 p.m.

Phones are turned from 8:30 a.m. - 4:30 p.m. with the exception of 12:30 p.m. - 1:30 p.m. for lunch

Lab Hours: Monday - Friday 8:15 a.m.- 4:00 p.m.


Who needs to complete the LivingMatrix?

A LivingMatrix is required to schedule a new patient appointment with Dr. Elizabeth Zapp and Nurse Practitioner Jessica Scalzo. LivingMatrix supports Sterling family Practice in assessing your health and identify the root cause of your symptoms


Is completing the LivingMatrix covered by health insurance?

Currently health insurances are not covering this service. There is a onetime fee of $150.00 which includes access to the LivingMatrix System.


How do I go about accessing the LivingMatrix?

Please submit payment of $150.00 and you will be granted access to LivingMatrix .

Click here for an appointment with Jessica Scalzo, FNP-C

For an appointment with Elizabeth Zapp click here


What browser should I use to view my LivingMatrix Application?

The best browser to use is Google Chrome. If your computer only has Safari or Mozilla Firefox those are also great browsers. Unfortunately because Microsoft no longer supports Internet Explorer, our system is not fully functional on IE.



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Sterling Family Practice


21135 Whitfield Place

Suite 107,

Sterling, Virginia 20165

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