Office Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Saturday 8:30 a.m. - 1:30 p.m.
Phones are turned on from 8:30 a.m. - 4:30 p.m. with the exception of 12:30 p.m. - 1:30 p.m. for lunch
Lab Hours: Monday - Friday 8:15 a.m.- 4:00 p.m.
We will closed on Saturday’s business hours due to COVID-19.
We will resume 2 Saturdays hours in the fall. Please call your receptionist if you have any questions.
A New Kind of Health
Sterling Family Practice values you as a patient and as such has created an easy, secure, and fast on-line billing and payment process.
Wish to make a payment? It's easy, secure, and fast and more importantly it's just a click away by clicking on PAY MY BILL.
If you are having problems or concerns about a bill you received review the following:
For labs invoices, call the lab company shown on your invoice. The contact phone number is listed on your lab invoice. Since insurance coverage varies from patient to patient, you should call your insurance carrier since they may also be able to answer your questions.
In the case you have called the lab company and your health insurance carrier and continue to have billing concern, please complete this form. Our billing specialist will follow up with you within 48-72 hours.
For Bills from Sterling Family Practice (Loudoun Medical Group)
Complete the billing inquire request form and submit by clicking here.
You may also contact our billing office at 703-443-6717
Sterling Family Practice
21135 Whitfield Place
Sterling, Virginia 20165
Meet Our Providers